Hante
Quality Control Measures
Our company rigorously implements ISO‑9000‑compliant quality control throughout the entire production process—covering everything from raw material ordering and procurement, incoming inspection, manufacturing and processing, assembly, and verification, to after-sales technical service. We have established a stringent, comprehensive quality management system and a rigorous set of quality management and inspection procedures. For critical processes and key components, we have defined specific quality control points, strengthened in‑process controls, and conducted thorough inspections, thereby ensuring product reliability and consistent performance. We strive to deliver customers the highest‑quality products, the most satisfactory service, and the greatest assurance of quality. From the receipt of raw materials to the shipment of finished goods, every stage and production step is subject to a three‑stage inspection system: self‑inspection, mutual inspection, and specialized inspection. Our quality approach prioritizes prevention, with layered checks at each stage, and we place particular emphasis on controlling the following phases and processes that significantly impact product quality.
Control of Raw Materials and Purchased (Outsourced) Components
Unqualified materials purchased from external suppliers cannot enter the factory
The company has established the “Supplier Quality Evaluation Procedure” and the “Material Procurement Control Procedure,” carefully selecting qualified suppliers and implementing stringent controls over all raw materials and associated components used.
Quality control during the production process
The company strictly implements the "Five Don'ts" system
The “Five Prohibitions” stipulate: “Unqualified raw materials shall not be put into production; unqualified blanks shall not be processed; unqualified components shall not be assembled; unqualified products shall not leave the factory; and unqualified products shall not be counted toward output or output value.” In addition, the “Measures for Implementing the Five Prohibitions” have been formulated.
Control of Final Inspection
Strictly control quality in accordance with ISO-9000 standards to ensure the factory pass rate
To ensure the smooth on-site assembly of transformer products, after testing, all components are fully assembled and subjected to acceptance inspection by the design, process engineering, quality control, sales, and final assembly teams. Only when the product meets all drawing and standard requirements may it be disassembled for shipment.
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Hante
After-sales service
Shaanxi Hante Intelligent Electric Equipment Co., Ltd. has consistently upheld the principle that quality is the lifeblood of the enterprise, adhering to a development strategy that prioritizes quality as the key to success. Over the years, the company has fostered a company-wide commitment to quality, with technological advancement as its guiding force and product quality as its foundation, and has established and refined a robust corporate quality management system. To further enhance product quality, boost the company’s national brand recognition and strengthen customer trust, the company remains dedicated to fulfilling its mission: “to serve our customers, take responsibility for them, and ensure their satisfaction.”
Quality Assurance System
We have established and refined a robust corporate quality assurance system, strengthened quality management, and ensured that every product is manufactured using high-quality raw materials from reputable suppliers. We employ computer-aided optimization in design, rigorously control each stage of the production process, and meticulously craft and thoroughly inspect our products, thereby guaranteeing that all items leaving the factory meet national and industry standards as well as the technical requirements stipulated in the contract.
Pre-sales and after-sales service
We are committed to providing users with excellent pre-sales and after-sales service. Before placing an order, we offer a comprehensive overview of the company’s business operations and development, highlight product performance and usage requirements, and supply relevant technical documentation, serving as a trusted advisor to our customers.
Timely feedback
Upon receiving a notification from the user requesting resolution of issues encountered during product use, we will provide a response within 12 hours. If on-site assistance is required, we will dispatch qualified technical service personnel within 24 hours and ensure that no personnel depart until the issue is resolved to the user’s satisfaction.
Lifetime accountability system
The product is covered by a lifetime warranty and lifelong maintenance and repair services. During the warranty period, any issues arising from product quality will be promptly addressed in accordance with the contract, with free repairs or replacements provided. For products beyond the warranty period, we guarantee the supply of replacement parts and will provide repair services tailored to the customer’s needs.
Training Support
Provide technical training tailored to user needs, ensuring that users fully master the product’s technical specifications and operational knowledge, and conduct quality follow-up and on-site visits for key customers.
Improvement and enhancement
We hold regular user forums to promptly gather feedback and, in response to user needs, enhance product performance and continuously improve product quality.
*Note: Please be sure to provide accurate information; we will contact you as soon as possible.
Email box
National Toll-Free After-Sales Service Hotline
Address
No. 1 Hanbao Road, Hantai District, Hanzhong City, Shaanxi Province
